Quick Start Guide
A 10% buyer's premium applies to all auctions. Premium will be added automatically to all invoices.
Proxy bidding makes bidding easier and less time-consuming for buyers. Place your maximum bid and our automated system will automatically place a bid on your behalf for the lowest amount possible up to your maximum bid using an increment bidding system. This allows you to remain the highest bidder for the auction while you are not logged in. Your proxy bid is confidential.
Our “anti-sniping” feature helps protect our users from other buyers placing a slightly higher bid moments before an auction ends, thus winning the item. If a bid is placed within the last 3 minutes of an auction, the listing’s end time is automatically extended by another 3 minutes to allow you to increase your bid. To ensure that you do not miss an item, refresh the item's page within the last 3 minutes to determine whether you are still the highest bidder.
All purchases must be paid within 7 calendar days (you can therefore pay for 2 auctions at once). Items not paid within the 7-day period will be automatically re-listed and a 15% restocking fee will apply. You can pay for your items in-store or online. Online payments are processed through PayPal's secured website. To pay online, log into your Members Area; click Purchases, where you will find the Make Payment.
Payment in-store can by made by Cash, Debit, Visa or MasterCard.
All items must be picked up within 14 calendar days. Items not picked up within the 14-day period will be subject to a 15% restocking fee. Customers can pick up their orders from our retail location, located at 166 Oakdale Road, North York. Our pick-up hours are as follows:
We encourage you to advise us of when you'll be picking up your items. This will ensure that your order is ready for pick-up and and minimize your wait time.
Click here to schedule a pickup online. It takes about 30 seconds and can save you a lot of time.
Other Questions & Feedback
If you have any other questions or concerns, or would like to provide us with some constructive feedback, feel free to contact us.